Important Update: Amazon FBA Reimbursement Policy Changes
Effective October 23, 2024, Amazon has revised its FBA reimbursement policy with new claim submission windows. As sellers, it's crucial to stay informed about these changes to protect your inventory investments.
Key Updates on Manual Claims Timelines -
Fulfillment Center Operations Claims
• Window: 60 days from reported loss/damage date
• Applies to: Items lost or damaged in fulfillment centers
Customer Returns Claims
• Window: 60-120 days post-refund/replacement
• Note: 60-day minimum waiting period ensures proper return processing
Removal Claims - Transit Loss
• Window: 15-75 days from shipment creation
• Minimum 15-day waiting period for delivery verification
Other Removal Claims
• Window: 60 days from delivery receipt
Pro Tip: Set up a systematic tracking process to ensure you're submitting claims within these new timeframes. While the windows have been adjusted, they still provide adequate time for proper documentation and submission.
Don't Let Reimbursements Slip Through the Cracks!
At Eleantz, we specialize in maximizing your FBA reimbursements while ensuring compliance with these new timelines. Our expert team handles the entire claims process, so you can focus on growing your business.
✨ Let us help you recover what's rightfully yours! Contact Eleantz today -
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